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Noticeboard

New Covid-19 information

https://www.nhs.uk/conditions/coronavirus-covid-19

DO NOT ATTEND THE SURGERY IF YOU HAVE A NEW COUGH OR FEVER even if have booked an appointment in previously.

Follow the link  above for instructions on how to self-isolate and ask for help.

If you need to book an appointment for a different issue than the above. Please phone the surgery on 01865 248719 or 01865 730911. We apologise for any waiting you may experience whilst phoning the practice. We are now working a new  contingency plan to develop video consultations with our patients that would be implemented shortly. Please, check the website regularly for any updates on a new contingency plan.

Please, help us to help during this outbreak.

Thank you

 

 

 

 

When you attend for a test of any kind you will be told how long you should expect to wait for the results. 

If you have online access to your records you can view your results by accessing your account. Once the doctor has seen your results there will be a comment next to them advising you if the result is normal, or if the doctor would like to see you.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please telephone after 2pm for results.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

The receptionists can only report results that have been authorised by the doctors. If you make an appointment with doctor to discuss results of tests, please make sure it is the doctor who initiated them.

 
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