Botley Medical Centre - How to order your repeat medications from the doctors surgery

Noticeboard

Patient Care during Coronavirus

As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.

If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

Thank you for your understanding and continued support.

OCCG- Botley Medical Centre

Repeat Prescriptions

Paperless Prescription Service

Repeat Request

Order Your Repeat Prescription Online

We encourage our patients to request your prescriptions online. This is the safest and easiest way to make sure you have the medicine you require.

You will need to register for on line access to order repeat prescriptions, this will also enable you to book appointments on line and to view a summary of your medical records.

We also encourage patients to nominate a pharmacist so that we can send your request electronically, saving paper and reducing the waiting time for you to collect your prescription.

To register for the online service please complete the registration form which you can print from our download section on this site, or alternatively you can collect a form from reception at the surgery, or click on this link Patient Access online Registration Form

Please hand the form to reception, who will generate a username and password for you and supply you with full instructions. Please bring some photo ID with the form as for confidentiality reasons we need to verify we are giving the log in details to the correct person.

Allow 2 working days for your prescription to be ready.

Using the online repeat prescription service, you may request that your prescription is sent to a local pharmacy.

Please note that if your medication is due for review the process may take a little longer and you may need to see the doctor pharmacist or nurse before your next prescription is issued.

If you have any questions about the online prescription service or require assistance, please click here to send us a message.

Please note as well as our online service, you can request your repeat prescription either by post, fax or bringing your request into the surgery.

For safety reasons we do not take repeat prescription requests over the telephone.

We encourage the use of our paperless prescription service.

If your repeat prescription already goes directly to the pharmacy, you will not notice any change in the service.

If you collect your repeat prescription from the surgery and would like to continue to do so you do not need to take any action. However if you would like to change to our paperless service where you collect your medication directly from the pharmacy you will need to notify us as to which pharmacy you would like us to send the prescription.

At any time you can change your mind and revert back to a paper prescription collected from the surgery, or change the pharmacist from whom you would like to collect your medication.

You can request your repeat prescription online, by post, fax or bring your request into the surgery. For safety reasons we do not take prescription requests over the telephone.

You can now request your prescription directly into your patient records via patient online. This also gives you the availability to book your appointments on line and to view your medical records.
Please pick up an application form and leaflet explaining how to register from reception, or download the forms from our download section.

Please allow two working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.