Prescriptions

Repeat Prescriptions

We encourage our patients to request your prescriptions online. This is the safest and easiest way to make sure you have the medicine you require.

You will need to register for online access to order repeat prescriptions; this will also enable you to book appointments on line and to view a summary of your medical records. Reception will generate a username and password for you and supply you with full instructions. Please bring some photo ID along to the surgery as for confidentiality reasons we need to verify we are giving the log in details to the correct person.

To register for the online service please complete the registration form which you can print from our download section on this site, or alternatively you can collect a form from reception at the surgery, or click here. Please hand the form to reception, who will generate a username and password for you and supply you with full instructions. Please bring some photo ID with the form as for confidentiality reasons we need to verify we are giving the log in details to the correct person.

We also encourage patients to nominate a pharmacist so that we can send your request electronically, saving paper and reducing the waiting time for you to collect your prescription.

Allow 2 working days for your prescription to be ready. 

Using the online repeat prescription service, you may request that your prescription is sent to a local pharmacy.

Please note that if your medication is due for review the process may take a little longer and you may need to see the doctor pharmacist or nurse before your next prescription is issued.

Please note as well as our online service, you can request your repeat prescription either by post or email to botleymedicalcentre@nhs.net

For safety reasons we do not take repeat prescription requests over the telephone.

Request prescription other ways

You can request your repeat prescription either by:

Post: (see addresses in homepage)
Email: botleymedicalcentre@nhs.net
In person: you can bring your request into the surgery (please, avoid this method as per Covid-19 guidelines. Do not come to the surgery unless strictly necessary)

For safety reasons we do not take repeat prescription requests over the telephone.

Electronic Prescribing Service

We encourage the use of our paperless prescription service.

If your repeat prescription already goes directly to the pharmacy, you will not notice any change in the service.

If you collect your repeat prescription from the surgery and would like to continue to do so you do not need to take any action. However if you would like to change to our paperless service where you collect your medication directly from the pharmacy you will need to notify us as to which pharmacy you would like us to send the prescription.

At any time you can change your mind and revert back to a paper prescription collected from the surgery, or change the pharmacist from whom you would like to collect your medication.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.