Botley Medical Centre

Noticeboard

Knowing your NHS Number

If you would like to know your NHS Number , please click on the link and follow the instructions : https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

**LIVI letters: Some of our patients have received a letter from the surgery with a typo on it. We would like to offer our apologies for the error. One of the telephone numbers is incorrect. Correct telephone numbers are:

01865 248719/730911

UPDATE: 09.06.2021 : LIST CLOSED

Our patients list is temporarily closed. We are not accepting new patients at the moment. If you would like to register with a GP, please find a different GP surgery close to the area.

We apologise for any incovenience caused.

Botley Medical Centre

CQC report ( update 01.06.2021 16:00)

The CQC report on the Botley Medical Centre Partnership has now been published. You can read the full report here https://www.cqc.org.uk/location/1-544081039

01.06.2021

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.

The branch surgery Reception in Kennington will be closed from 16:00.

We apologise for any incovinience caused.

Botley Medical Centre

27/05/2020

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.

We apologise for any incovinience caused.

Tomorrow, 28th of May our branch surgery Reception in Kennington will be closed from 16:00.

Thank you for your understanding.

20/05/2021 (11:00 a.am)

The practice Network has been fully reinstated.We apologised for any inconvenience caused by this external failure.

Thank you for understanding.

BMC

20/05/2021 (08:00 a.m.)

Dear patients: The Network system is experiencing a failure at the moment. This is causing an important delay in appointments and phone calls, as the telephones calls go through the Network and not the standard telephone lines. The issue has been reported to the SCWCSU and IT services. We hope that it will be promptly restored.

Thank you for your understanding.

11/05/2021

Dr Clough will be finishing his engagement with the practice on 12th May. We wish him the best for the future.

We are currently in the process of recruiting new Salaried GPs to the practice and once in post, those doctors will take over the care of Dr Clough’s patients. In the interim, all the GP Partners will share the care of those patients. The change of usual doctor will be processed over the coming weeks and the patients will be informed of their new GP by letter.

In the meantime , if you need to see a doctor, please contact the practice and you will be allocated to one of the doctors working on the day.

Botley Medical Centre

04/05/2021-07/05/2021

Dear patients,

Due to staff sickness and increase in number of phone calls received during the last weeks we are experiencing delays in responding to phone calls as quick as needed. We apologise in advance for any inconvinience caused. The practice is trying to cover absences with new and temporary staff in the meantime. We would really appreciate your understanding regarding this matter.

Thank you~Botley Medical Centre~

28/03/2021 Update on Telephone system: During last week the practice experienced technical issues with the Network system used for the telephone lines. They were addressed with the e

o be able to go ngineers and solved by the end of the week. We do apologise for the inconvenience caused.

We would kindly ask the patients due a 2nd vaccine dose to NOT telephone the practice as they will be contacted individually by our Reception Team. These calls increase enormously the waiting times for other patients that need urgent care.

Please, use the online system to request prescription or consultations for minor or routine issues.

Thank you all~Botley Medical Centre~

23/03/2021 URGENT

Due to technical problems with the Network we are experiencing different issues with the telephone lines this morning.

We are sorry for the incovinience. We are expecting the engineeers to solve the issue asap.

Thank you for your understanding.

Botley Medical Centre

hands

Appointments system ( from Monday the 12th of October)

*GP Appointments: To improve availability for GP appointments the surgery is running a "book on the day" system where patients can be booked with any of the available doctors on the day. Most of the GP appointments are now being carried out over the phone, video or on line consultations. After the doctor's assessment and when clinically appropriate the patient will be seen in person.

*Other clinicians: Physician Associates, Paramedic, Advanced Practitioners, Nurses, Pharmacists, Midwifes, Social Prescriber and Health Care Assistants' appointments can be booked in advance. Some of them will continue to be over the phone consultations in first instance.

Nurses and Healthcare Assistans' treatment will be carried out in person following the Covid-19 safety procedures already in place.

If you would like to make an appointment on the day, please phone the surgery between 08:00 and 14:00. Tel: 01865248719 / 01865 730911.

You can now book your appointment for this year's flu jab. If you are entitled to a free jab, please, phone the surgery after 11:00 a.m. to book your slot.

Flu clinics will be delivered on Saturdays at Botley Medical Centre and the Kennington Village Hall.

( starting the 19th of September)

You can also request your vaccination 'ad hoc' if you need to attend the surgery at a clinician's request. Other clinics to be delivered during the week by nurses and Hcas.

*Children: news to follow shortly.

#Don't take the risk this season#

NEWS !!

The services in Botley Medical Centre's branch surgery in Kennington to be reinstated in October.

The surgery will undergo a deep clean according to all COVID safety procedures before staff are allowed back in to work and patients allowed in for face to face assessment when needed.

The exact date of the re-opening of our branch will be shortly announced to the patients and general public.

Botley Medical Centre would like to thank all the patients and all the staff for their support and co-operation during theses difficult times.

BMC

Patient Care during Coronavirus

As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.

If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

Thank you for your understanding and continued support.

OCCG- Botley Medical Centre

Appointments

When we are closed

How to get to

Our opening times are 08:00 - 18:30 Monday to Friday

All appointments are now 'book on the day' for GPs at the practice. We are running a telephone triage system but there are some face to face appointments bookable on the day also. Other clinicians can still be booked in advance: Nurse, HCA, Pharmacist, Physician Associates,...

Additional early Morning/Evening surgery sessions*

(*pre booked appointments only)

Click here for Early Morning / Evening session times.

To make a routine appointment please telephone 01865 730911 or 01865 248719 between 08:00 and 13:00.

( 13:00-14:00 Reception is closed and your call will be answered by an external provider)

If you have a medical emergency and feel you need to see a doctor that day please call from 8am.

We offer 10 minute appointments with the doctor, each doctor has his own consulting times and you will be advised by reception. A limited number of appointments with each doctor are available to book up to six weeks ahead and can be booked any day from 8am.
If you require a home visit, please call on the day before 10am.
We have an on-call duty doctor every day, Monday to Friday who will operate a telephone triage system for patients requesting an emergency appointment. Reception will put your name on a triage list and the doctor will call you back to assess your case and give you an appointment where appropriate. All urgent requests will be dealt with on the day.
Telephone Advice: If you wish to speak to one of the doctors or nurses on the telephone, contact reception and you will be advised of their availability. The receptionist will take your details for the doctor to return your call.
Please ask if you would like someone to accompany you during an examination.
Please be aware that we have a calling-in screen at Botley Medical Centre and Kennington Health Centre, located within in the waiting room that will display your name and the doctor you are seeing at your appointment time

NHS 111 Service

Outside surgery hours (between 18:30 and 08:00, weekends & bank holidays)

You can contact the 111 service 365 days a year to reach a full range of local health services, including out of hours doctors, community nurses, emergency dental care and late opening chemists.

When you get through to the call handling service you will need to tell the operator if you are making the call on your own behalf, which surgery you are registered with, your name, address, contact number and date of birth. The same details will be required if you are calling on behalf of someone else. You will be asked about the nature of the problem.

Minor Injuries Walk-in Centre

Abingdon minor injuries is open 7 days a week between 10:00 and 22:30, you can contact them on 01865 425161.

In a genuine emergency you should call 999, Chest pains and/or shortness of breath constitute an emergency.

OxFed 7 Day Access Service

You can now see a NHS GP or Nurse in the evening or at weekends at the OxFed 7 Day Access Service, based at St Bartholomew's Health Centre in East Oxford.

Appointments are booked through your Practice reception

HOW TO GET TO AND FROM BOTLEY MEDICAL CENTRE AND THE BRANCH SURGEY AT KENNINGTON

To Botley Medical Centre

By Bus

Bus numbers are displayed at the bus stops also the direction the bus is going

NO 35 to Oxford get off in the centre of town nearest to St Frideswide Square then walk to Frideswide Square or Castle Street and take the number 4, 4A,4B,S1,S9 to Elms Parade Botley when you get off the bus cross the road and Elms Road where the Medical Centre is located is a short walk to the top of the road.

To return to Kennington take any bus (4, 4A,4B, S1, S9) going into Oxford and walk back to St. Aldates where the 35 stops.

By Car

Take the bypass toward Botley (north) it is easier to take the slip road off at Harcout Hill (about two miles along the bypass from Kennington) and go down toward Botley i.e. right off the slip road. When you reach the Botley shopping centre go to the traffic lights at the Botley Road making sure you stay in the inside lane. Take the turning left and almost immediately get over to the middle of the road for the right turn into Elms Road where the Practice is located, at the top of the road.

By Bicycle

Follow the road then cycle track towards the north on the bypass and then follow instructions as for the car.

To our branch surgery at Kennington

By Bus

Take the bus into Oxford (4,4A,S1,S9,4B) and walk to St Aldates where the 35 stops.

The branch surgery is located in the middle of the main road through Kennington. If you are unsure ask the driver, it is opposite the Pub called The Tandem on your left and very near the Co-op on your right.

To return take the 35 bus into Oxford ask for the stop nearest to St Frideswide Square or Castle Street. Take the bus back to Botley (4, 4A,4B,S1,S9)

By Car

Drive down the bypass and come off at the junction for Kennington, Egrove Park; it is only one junction from Botley and should take about 10/15 minutes depending on the time of day. You will need to allow more time at 'rush hour', 5/6 pm and probable on Fridays.

Once in Kennington drive through the village and look for The Co-op. The branch surgery is just after this on your right and there is a car park. The Tandem pub is opposite.

By bicycle

There is a cycle track along the bypass; follow this and then directions as for the car.

Oxford Bus Company: 01865 785400

http://www.oxfordbus.co.uk

Botley Medical Centre 01865 248719

OX2 9JS

Kennington Health Centre 0845 519 8661

OX15PY

Noticeboard

Knowing your NHS Number

**LIVI letters: Some of our patients have received a letter from the surgery with a typo on it. We would like to offer our apologies for the error. One of the telephone numbers is incorrect. Correct telephone numbers are:

01865 248719/730911

UPDATE: 09.06.2021 : LIST CLOSED

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.

The branch surgery Reception in Kennington will be closed from 16:00.

We apologise for any incovinience caused.

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.

We apologise for any incovinience caused.

Tomorrow, 28th of May our branch surgery Reception in Kennington will be closed from 16:00.

Thank you for your understanding.

Botley Medical Centre

BMC

#Don't take the risk this season#

NEWS !!

Patient Care during Coronavirus

Our opening times are 08:00 - 18:30 Monday to Friday

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Coronavirus (COVID-19)

Advice in your region

Noticeboard

**Knowing your NHS Number**

**LIVI letters: Some of our patients have received a letter from the surgery with a typo on it. We would like to offer our apologies for the error. One of the telephone numbers is incorrect. Correct telephone numbers are:

01865 248719/730911

UPDATE: 09.06.2021 : LIST CLOSED

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.

The branch surgery Reception in Kennington will be closed from 16:00.

We apologise for any incovinience caused.

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.

We apologise for any incovinience caused.

Tomorrow, 28th of May our branch surgery Reception in Kennington will be closed from 16:00.

Thank you for your understanding.

Botley Medical Centre

BMC

#Don't take the risk this season#

NEWS !!

Patient Care during Coronavirus

Our opening times are 08:00 - 18:30 Monday to Friday

Knowing your NHS Number