04/05/2021-07/05/2021
Dear patients,
Due to staff sickness and increase in number of phone calls received during the last weeks we are experiencing delays in responding to phone calls as quick as needed. We apologise in advance for any inconvinience caused. The practice is trying to cover absences with new and temporary staff in the meantime. We would really appreciate your understanding regarding this matter.
Thank you~Botley Medical Centre~
28/03/2021 Update on Telephone system: During last week the practice experienced technical issues with the Network system used for the telephone lines. They were addressed with the e
o be able to go ngineers and solved by the end of the week. We do apologise for the inconvenience caused.
We would kindly ask the patients due a 2nd vaccine dose to NOT telephone the practice as they will be contacted individually by our Reception Team. These calls increase enormously the waiting times for other patients that need urgent care.
Please, use the online system to request prescription or consultations for minor or routine issues.
Thank you all~Botley Medical Centre~
23/03/2021 URGENT
Due to technical problems with the Network we are experiencing different issues with the telephone lines this morning.
We are sorry for the incovinience. We are expecting the engineeers to solve the issue asap.
Thank you for your understanding.
Botley Medical Centre
Appointments system ( from Monday the 12th of October)
*GP Appointments: To improve availability for GP appointments the surgery is running a "book on the day" system where patients can be booked with any of the available doctors on the day. Most of the GP appointments are now being carried out over the phone, video or on line consultations. After the doctor's assessment and when clinically appropriate the patient will be seen in person.
*Other clinicians: Physician Associates, Paramedic, Advanced Practitioners, Nurses, Pharmacists, Midwifes, Social Prescriber and Health Care Assistants' appointments can be booked in advance. Some of them will continue to be over the phone consultations in first instance.
Nurses and Healthcare Assistans' treatment will be carried out in person following the Covid-19 safety procedures already in place.
If you would like to make an appointment on the day, please phone the surgery between 08:00 and 14:00. Tel: 01865248719 / 01865 730911.
You can now book your appointment for this year's flu jab. If you are entitled to a free jab, please, phone the surgery after 11:00 a.m. to book your slot.
Flu clinics will be delivered on Saturdays at Botley Medical Centre and the Kennington Village Hall.
( starting the 19th of September)
You can also request your vaccination 'ad hoc' if you need to attend the surgery at a clinician's request. Other clinics to be delivered during the week by nurses and Hcas.
*Children: news to follow shortly.
#Don't take the risk this season#
NEWS !!
The services in Botley Medical Centre's branch surgery in Kennington to be reinstated in October.
The surgery will undergo a deep clean according to all COVID safety procedures before staff are allowed back in to work and patients allowed in for face to face assessment when needed.
The exact date of the re-opening of our branch will be shortly announced to the patients and general public.
Botley Medical Centre would like to thank all the patients and all the staff for their support and co-operation during theses difficult times.
BMC
Patient Care during Coronavirus
As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.
Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.
If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.
The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.
Thank you for your understanding and continued support.
OCCG- Botley Medical Centre