This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

New Covid-19 information

https://www.nhs.uk/conditions/coronavirus-covid-19

DO NOT ATTEND THE SURGERY IF YOU HAVE A NEW COUGH OR FEVER even if have booked an appointment in previously.

Follow the link  above for instructions on how to self-isolate and ask for help.

If you need to book an appointment for a different issue than the above. Please phone the surgery on 01865 248719 or 01865 730911. We apologise for any waiting you may experience whilst phoning the practice. We are now working a new  contingency plan to develop video consultations with our patients that would be implemented shortly. Please, check the website regularly for any updates on a new contingency plan.

Please, help us to help during this outbreak.

Thank you

 

 

 

 

Confidentiality

CONFIDENTIALITY

The practice has a confidentiality policy. All information coming in to the practice and everything that takes place in the practice is treated in the strictest confidence. We do not disclose information about you to a third party, not even a relative, without your consent.

 

You can download the confidentiality waiver below.

Confidentiality_waiver.rtf

 

ACCESS TO OUR MEDICAL RECORDS

If you wish to see your medical records please make a request, in writing, to the practice manager or senior partner. You are entitled to see you records. You may be charged for photocopying.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website