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Noticeboard

NOVEL (WUHAN) CORONAVIRUS

Please, do NOT leave the house. Instead, ring 111 if:

-You have been in China, Macau, Taiwan, Hong Kong, Rep. of Korea, Malaysia, Thailand or Singapore in the last 14 day and you develop: cough, fever or shortness of breath.

-You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well.

Please do NOT come to your GP surgery if any in any of the above cases. Thank you.

NEWS!

02/12/2019

Should you wish to visit our Reception desk in person to book an appointment or make an admin query, please notice that:

From the 1st of December the Reception will be CLOSED every day from:

13:00-14:00

(Our telephone system will be working as usual)

If you have an appointment booked within that time frame, please sign in at the arrivals screen as usual and you will be seen by our clinicians

THANK YOU

 

 

Confidentiality

CONFIDENTIALITY

The practice has a confidentiality policy. All information coming in to the practice and everything that takes place in the practice is treated in the strictest confidence. We do not disclose information about you to a third party, not even a relative, without your consent.

 

You can download the confidentiality waiver below.

Confidentiality_waiver.rtf

 

ACCESS TO OUR MEDICAL RECORDS

If you wish to see your medical records please make a request, in writing, to the practice manager or senior partner. You are entitled to see you records. You may be charged for photocopying.

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.



 
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