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Noticeboard

New Covid-19 information

https://www.nhs.uk/conditions/coronavirus-covid-19

DO NOT ATTEND THE SURGERY IF YOU HAVE A NEW COUGH OR FEVER even if have booked an appointment in previously.

Follow the link  above for instructions on how to self-isolate and ask for help.

If you need to book an appointment for a different issue than the above. Please phone the surgery on 01865 248719 or 01865 730911. We apologise for any waiting you may experience whilst phoning the practice. We are now working a new  contingency plan to develop video consultations with our patients that would be implemented shortly. Please, check the website regularly for any updates on a new contingency plan.

Please, help us to help during this outbreak.

Thank you

 

 

 

 

Patient Rights

Our Responsibility to you:

  • We aim to treat all our patients with courtesy, respect and equality without discrimination; respecting sensitivity and confidentiality.
  • We aim to offer a smooth path to NHS services and encourage patients to inform us when things go wrong.

Your Responsibility to us:

  • We expect you to treat us with courtesy, respect and equality. We take threatening abusive or violent behaviour towards our staff or other patients very seriously. We may exercise the right to remove patients from our list if we find their behaviour unacceptable.
  • Please inform us if you are unable to attend an appointment at the surgery or the hospital. This appointment could be offered to someone else.
  • Inform us of any changes in your personal details – name, address or telephone number.

As patients, you are responsible for your own health and that of any dependents. It is important that you adhere to information and advice given to you by health professionals, and co-operate with the practice in endeavouring to keep you healthy.



 
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