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Noticeboard

NOVEL (WUHAN) CORONAVIRUS

Please, do NOT leave the house. Instead, ring 111 if:

-You have been in China, Macau, Taiwan, Hong Kong, Rep. of Korea, Malaysia, Thailand or Singapore in the last 14 day and you develop: cough, fever or shortness of breath.

-You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well.

Please do NOT come to your GP surgery if any in any of the above cases. Thank you.

NEWS!

02/12/2019

Should you wish to visit our Reception desk in person to book an appointment or make an admin query, please notice that:

From the 1st of December the Reception will be CLOSED every day from:

13:00-14:00

(Our telephone system will be working as usual)

If you have an appointment booked within that time frame, please sign in at the arrivals screen as usual and you will be seen by our clinicians

THANK YOU

 

 

Patient Rights

Our Responsibility to you:

  • We aim to treat all our patients with courtesy, respect and equality without discrimination; respecting sensitivity and confidentiality.
  • We aim to offer a smooth path to NHS services and encourage patients to inform us when things go wrong.

Your Responsibility to us:

  • We expect you to treat us with courtesy, respect and equality. We take threatening abusive or violent behaviour towards our staff or other patients very seriously. We may exercise the right to remove patients from our list if we find their behaviour unacceptable.
  • Please inform us if you are unable to attend an appointment at the surgery or the hospital. This appointment could be offered to someone else.
  • Inform us of any changes in your personal details – name, address or telephone number.

As patients, you are responsible for your own health and that of any dependents. It is important that you adhere to information and advice given to you by health professionals, and co-operate with the practice in endeavouring to keep you healthy.



 
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