Noticeboard

UPDATE: 09.06.2021  : LIST CLOSED

Our patients list is temporarily closed. We are not accepting new patients at the moment. If you would like to register with a GP, please find a different GP surgery close to the area.

We apologise for any incovenience caused.

Botley Medical Centre


CQC report ( update  01.06.2021  16:00)

The CQC report on the Botley Medical Centre Partnership has now been published. You can read the full report here https://www.cqc.org.uk/location/1-544081039

01.06.2021 

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.
The  branch surgery Reception in Kennington will be closed from 16:00.
We apologise for any incovinience caused.

Botley Medical Centre

27/05/2020

Due to staff sickness, the practice will be closed today from 17:00. In case of emergency , please calll 111 for advise.
We apologise for any incovinience caused.
Tomorrow, 28th of May our branch surgery Reception in Kennington will be closed from 16:00.
Thank you for your understanding.
Botley Medical Centre 

20/05/2021 (11:00 a.am)

The practice Network has been fully reinstated.We apologised for any inconvenience caused by this external failure. 

Thank you for understanding.

BMC

20/05/2021 (08:00 a.m.)

Dear patients: The Network system is experiencing a failure at the moment. This is causing an important delay in appointments and phone calls, as the telephones calls go through the Network and not the standard telephone lines. The issue has been reported to the SCWCSU and IT services. We hope that it will be promptly restored.

Thank you for your understanding.

11/05/2021

Dr Clough will be finishing his engagement with the practice on 12th May. We wish him the best for the future. 

We  are currently in the process of recruiting new Salaried GPs to the practice and once in post, those doctors will take over the care of Dr Clough’s patients. In the interim, all the GP Partners will  share the care of  those patients. The change of usual doctor will be processed over the coming weeks and the patients will be informed of their new GP by letter.

In the meantime , if you need to see a doctor, please contact the practice and you will be allocated to one of the doctors working on the day.

Botley Medical Centre

04/05/2021-07/05/2021

Dear patients,

Due to staff sickness and increase in number of phone calls received during the last weeks we are experiencing delays in responding to phone calls as quick as needed. We apologise in advance for any inconvinience caused. The practice is trying to cover absences with new and temporary staff in the meantime. We would really appreciate your understanding regarding this matter.

Thank you~Botley Medical Centre~


28/03/2021 Update on Telephone system: During last week the practice experienced technical issues with the Network system used for the telephone lines. They were addressed with the e

o be able to go ngineers and solved by the end of the week. We do apologise for the inconvenience caused.

We would kindly ask the patients due a 2nd vaccine dose to NOT telephone the practice as they will be contacted individually by our Reception Team. These calls increase enormously the waiting times for other patients that need urgent care.

Please, use the online system to request prescription or consultations for minor or routine issues.

Thank you all~Botley Medical Centre~


23/03/2021 URGENT

Due to technical problems with the Network we are experiencing different issues with the telephone lines this morning.

We are sorry for the incovinience. We are expecting the engineeers to solve the issue asap.

Thank you for your understanding.

Botley Medical Centre

hands

Appointments system ( from Monday the 12th of October)

*GP Appointments: To improve availability for GP appointments the surgery is running a "book on the day" system where patients can be booked with any of the available doctors on the day. Most of the GP appointments are now being carried out over the phone, video or on line consultations. After the doctor's assessment and when clinically appropriate the patient will be seen in person.

*Other clinicians: Physician Associates, Paramedic, Advanced Practitioners, Nurses, Pharmacists, Midwifes, Social Prescriber and Health Care Assistants' appointments can be booked in advance. Some of them will continue to be over the phone consultations in first instance.

Nurses and Healthcare Assistans' treatment will be carried out in person following the Covid-19 safety procedures already in place.

If you would like to make an appointment on the day, please phone the surgery between 08:00 and 14:00. Tel: 01865248719 / 01865 730911.


 Flu Season

You can now book your appointment for this year's flu jab. If you are entitled to a free jab,  please, phone the surgery after 11:00 a.m. to book your slot.

Flu clinics will be delivered on Saturdays at Botley Medical Centre and the Kennington Village Hall.

( starting the 19th of September)

You can also request your vaccination 'ad hoc' if you need to attend the surgery at a clinician's request. Other clinics to be delivered during the week by nurses and Hcas.

*Children: news to follow shortly.

#Don't take the risk this season#

NEWS !!

The services in Botley Medical Centre's branch surgery in Kennington to be reinstated in October.

The surgery will undergo a deep clean according to all COVID safety procedures before staff are allowed back in to work and patients allowed in for face to face assessment when needed.

The exact date of the re-opening of our branch will be shortly announced to the patients and general public.

Botley Medical Centre would like to thank all the patients and all the staff for their support and co-operation during theses difficult times.

BMC


use the right service

Patient Care during Coronavirus 

As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.

If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

Thank you for your understanding and continued support.

OCCG- Botley Medical Centre

 

Accessibility Statement

This website is run by My Surgery Website, however the content is maintained by the business it represents. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Telephone: 0333 433 0021

We’ll consider your request and get back to you within 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us via the email below with the subject “Accessibility Problem”.

Email: enquiries@mysurgerywebsite.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following assistive technologies;

  • NVDA with Internet Explorer
  • NVDA with Google Chrome
  • NVDA with Firefox
  • NVDA with Edge
  • NVDA with Safari
  • JAWS with Internet Explorer
  • JAWS with Google Chrome
  • JAWS with Firefox
  • JAWS with Edge
  • JAWS with Safari

How our site looks and work is based on HTML5, and we test for and support the following browsers:

  • Google Chrome (versions in support)
  • Mozilla Firefox (versions in support)
  • Internet Explorer (version 10 and above)
  • Microsoft Edge (versions in support)
  • Apple Safari (versions in support)

Technical specifications

This website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • JavaScript

UserWay accessibility widget

The UserWay Accessibility Widget offers a broad selection of functions that patients can use to meet their individual accessibility needs.

UserWay provides the following accessibility functionality:

  • Increase Text Size
  • Stop Animations
  • Tooltips
  • Convert to Accessible Fonts
  • Highlight Links
  • Larger Cursor
  • Reading Guide
  • Dark Mode
  • Light Mode
  • Invert Colours
  • Text Spacing
  • Colour Desaturation

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

  • The structure of all the pages throughout the site may affect users using assistive technology and keyboard navigation.
  • The text will not reflow in a single column when you change the size of the browser window.
  • You cannot modify the line height or spacing of text.
  • Some form elements are missing descriptions.
  • Some elements may be missing keyboard focus.
  • You cannot skip to the main content when using a screen reader.
  • Some links identified only by colour.
  • Some link text is used for multiple different destinations.
  • Colour contrast in some areas is insufficient.
  • Some image links are missing alternative text.
  • Heading is missing text in some areas.
  • Some heading elements are not consistent.
  • An iFrame used on the site is missing a title.
  • HTML tags are used to format text in some places.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

We conduct internal testing against known accessibility issues which are not able to be found through automated testing. 

This statement was prepared on 30th June 2021. It was last reviewed on 30th June 2021 by My Surgery Website.  We tested the home page and 10 random pages.  Next review due 30th December 2021 by My Surgery Website

Accessible features we test manually

  • manual check against the W3C validator
  • examining microdata markup and alt text using special tools
  • checking content in a text-only browser
  • using screen readers to read text aloud
  • using disability simulation tools to browse the website

Accessible features we test using third party tools

Axe: Web Accessibility Testing

Site Improve Accessibility Checker

WAVE Web Accessibility Evaluation Tool

 
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