The practice now offers a video GP service- Livi -to all our patients

See a GP by video with LIVI.

From the 1^st of September patients of Botley Medical Centre can see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day- even on the weekday evenings and weekends. You can download the Livi app to your mobile phone or tablet from the App Store o Google Play. Or visit www.livi.co.uk for more information.

Livi GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here: www.livi.co.uk

When should you use LIVI?
If you:

• Can’t contact or make it into the surgery, for example: due to time, work, or accessibility issues
• Are anxious and want to speak to a GP quickly
• Busy parents who have children aged 2-16 years old
• Are unable to get an appointment soon enough at the surgery
• Prefer to see a GP by video rather than face-to-face

For all non-medical questions, speak to LIVI Support on 0330 808 2074 or email: support@livi.co.uk.

 Urgent News about Blood Tests – 01.09.2021

There is a national shortage of blood bottles, which is expected to last until at least the 20^th of September 2021. This is affecting every healthcare service provider. We have therefore been instructed by the NHS to postpone all non-urgent blood tests.

We will:

Review all of the required blood tests to determine those that can safely be delayed

Advise patients if we feel that they urgently require blood samples taken to assist with treatment or diagnosis

Advise patients when the situation changes

We are extremely sorry for the inconvenience. This is something that is completely out of the surgery’s control and we are all hoping that the situation will not last long.

Contacting Botley Medical Centre 

If you are having difficulty getting through on the phone to Botley Medical Centre or the branch at Kennington  you can book an appointment online to see a GP face to face. You will need to request access on line at the practice and once it is set up you will need to download the PatientAccess app on to your smartphone, tablet or home computer. You will need to follow a number of steps, including providing information to identify yourself, but when your account is set up you will be able to login safely and securely. This service can only be used  for ‘on the day’ appointments after 8am and will only offer you a slot if there is availability for that day.

If you need advice from medical staff at the practice, but not necessarily an appointment, please try the online consultation service. When you have submitted the form you will be contacted by the practice with advice or a prescription. This may be enough to answer your concerns, or you may be asked to make a telephone or face-to-face appointment. Please note you cannot book an appointment directly through this service.

By making use of these online services, you could get a quicker response and help free the phonelines for patients without internet access. Thanks for your support. 

You can also download the NHS app to access a range of health services on your smartphone, tablet or home computer.

" ON LINE CONSULTATION SYSTEM" BOTLEY MEDICAL CENTRE

Contact your doctor now to get advice on your problem

1. Complete a simple form about your problem or request. To complete the form, please click on the link and follow the instructions:

http://bit.ly/30E8oKu

2. Your GPs decide on the best treatment for you.

3. The practice calls you or emails you with advice, a prescription or an appointment.

BOTLEY MEDICAL CENTRE PATIENTS Update: 18-06-21

As part of the Primary Care Network, White Horse Medical Practice at Faringdon, are now able to vaccinate all Botley and Kennington patients still awaiting a first or second dose of either Pfizer or AZ. Please see below for Clinic details and how to book:

AZ NEXT CLINICS: Second Dose Only

TUESDAY 22nd JUNE 09.30-17.30 HRS

WEDNESDAY 23rd JUNE 09.30-13.00 HRS

All Patients at 8 weeks or more since first dose

PFIZER CLINICS: First & Second Doses

WEDNESDAY 23rd JUNE 14.00-17.30 HRS

FRIDAY 25th JUNE 09.30-17.30 HRS

First Doses: All Patients from 18+

Second Doses: All Patients at 8 weeks plus, needing a second vaccination

APPOINTMENT BOOKING:

The vaccination site will text all patients in these groups, for whom we have a mobile phone number. The text message has a link to book your appointment via ‘accuBook,’ a simple three step process. Please help us by using this service.

Please call 01367-242388 if you have no internet access capability.

All clinics will take place at Unit.1, RAC Trading Estate, Faringdon SN7 7BP (behind Esso fuel station on Parks Road, Faringdon). Look for Marshals and signage on the day. Map on White Horse Medical Practice website: www.whmp.co.uk

Covid Vaccination Programme

BOTLEY MEDICAL CENTRE PATIENTS Update: 09-06-21

As part of the Primary Care Network, our partner practice, White Horse Medical Practice at Faringdon, are now able to vaccinate all Botley Medical Centre patients still awaiting a first or second dose of either Pfizer or AZ. Please see below for Clinic details and how to book

AZ NEXT CLINICS: Second Dose Only

TUESDAY 15^th JUNE 09.30-17.30 HRS

WEDNESDAY 16^th JUNE 09.30-13.00 HRS

All Patients at 8 weeks or more since first dose

PFIZER CLINICS: First & Second Doses

WEDNESDAY 16^th JUNE 14.00-17.30 HRS

FRIDAY 18^th JUNE 09.30-17.30 HRS

First Doses: All Patients from 25+

Second Doses: All Patients at 8 weeks plus, needing a second vaccination

APPOINTMENT BOOKING:

The vaccination site will text all patients in those groups, for whom we have a mobile phone number. The text message has a link to book your appointment via ‘AccuBook,’ a simple three step process. Please help us by using this service.

Please call 01367-242388 if you have no internet access capability.  

All clinics will take place at Unit.1, RAC Trading Estate, Faringdon SN7 7BP (behind Esso fuel station on Parks Road, Faringdon). Look for Marshals and signage on the day. Map on White Horse Medical Practice website: www.whmp.co.uk

LETTER FROM THE SENIOR PARTNER : Dr A. BALLESTERO

(CQC recent inspection)

1st June 2021

Dear patient

The dedicated practice team here at Botley Medical Centre and our Kennington branch surgery have always wished to give you high standards of care. We understand your disappointment and frustration over long waits to get through to us on the phones, accessing appointments and the updating of some patient records. Please accept our apologies.

We want to assure you that we are committed to making significant improvements as quickly as possible.  

We have had many challenges over the last few months with staff shortages and trying to carry on providing ‘normal’ services, while at the same time taking part in the urgent COVID-19 vaccination roll-out.

With the closure of the vaccination programme, we will be able to concentrate on working hard to get on track so you can continue to have confidence in the care we provide.

The Oxfordshire Clinical Commissioning Group is supporting us with extra practice management support to improve our procedures and processes. An agreed and detailed action plan has been drawn up which we will be following.

We recognise the role that the Patients Participation Group has played. They have communicated your concerns and disappointments to us. They have provided support through the volunteers at the Kennington Vaccination Centre and the 60 drivers who have brought elderly and infirm people for their vaccinations. They have also made offers of help which we hope to be able to take up. We will meet with them regularly from now on and keep you updated through our website. We are hopeful that we can make progress together to ensure the practice has a bright future.

You may be aware that we recently underwent a Care Quality Commission (CQC) inspection to check on progress after our previous inspection in October 2019 when the CQC rated the surgery as 'requires improvement'. We had started to address the CQC's concerns when the COVID-19 pandemic began. Regrettably, we have not made as much progress as we had hoped and this has been clearly communicated to us. The CQC has now published its report here:  https://www.cqc.org.uk/location/1-544081039

In the meantime, we thank you sincerely for staying with the practice. We will keep you updated on our progress as we work on making Botley Medical Centre the practice you expect and deserve. 

Yours,

Dr Aintzane Ballestero, Senior Partner.

On behalf of Botley Medical Centre’s Partnership

BOOKING APPOINTMENTS "ON LINE"

From the 1st of June our patients will be able to book face to face appointments with the doctors "on line".

We will still operate a "book on the day" system and the appointments will be released by 8 a.m. for the day.

Patient Access - GP appointments & prescriptions online

NHS App - NHS (www.nhs.uk)

~BMC~

IMPORTANT NEWS: COVID19 VACCINES

Dear patients : We are no longer offering appointments for first or second doses of the COVID-19 vaccination at our vaccination site at Kennington Health Centre. We apologise for any inconvenience caused by this change but we want to ensure that both our sites can now offer you ‘normal’ services as much possible after the difficult challenges of the pandemic and the fantastic efforts of all our staff and volunteers in rolling out the vaccination programme.

Patients waiting for their second dose appointment and those eligible for their first dose now have two options:

• You can book an appointment via the National Booking Service online or by calling 119. You will be offered a range of local sites, including the Kassam Stadium and pharmacies in Abingdon and Oxford. The national booking service will allow you to book your second jab at another location even if you had your first dose in Kennington. 

New appointment slots at vaccination centres are being added regularly. If you cannot find an appointment close to where you live immediately, please try later in the week.  

• You may have already been contacted about an appointment at our partner practice in Faringdon at the RAC Business Park, or you will be contacted about this option shortly.  

Please ensure you take up one of the two options to get best protection against the virus. 

Please do not contact the practice about vaccinations.

 Thank you for your support.

If you have any concerns or queries about this change please contact Patient Services at Oxfordshire Clinical Commissioning Group OCCG.patientservices@nhs.net

NHS App and Vaccine Passport

Vaccine passports will be available via the NHS app from Monday 17^th May or via 119. You will need to leave at least 5 days after your second vaccination for this to be visible on the app or by 119. There should be no need to contact the practice to arrange this.

2nd Doses Pfizer mirroring clinics in February 

Patients vaccinated in February with Pfizer vaccines will be contacted this week to receive the 2nd dose of their vaccination. Clinics will be set up for Wednesday the 12th and Thursday the 13th in our vaccination site at Kennington Health Centre. As usual, please do NOT contact the practice directly as you will be contacted individually by SMS or phone.

Thank you

(Update 06.05.2021)

2nd Doses Astra Zeneca Vaccines Clinic April

Mirroring AZ 1st doses vaccines given in January and  February 2021, we will be holding 2nd doses clinics this week. Patients will be contacted individually by phone or SMS to book their appointments for Saturday 24th and Sunday 25th of April

Please, do NOT contact the practice directly. Thank you.

(Update 20.04.2021)

2nd Doses Astra Zeneca Vaccines Clinic

Mirroring AZ 1st doses vaccines given in January and early February 2021, we will be holding 2nd doses clinics this week. Patients will be contacted individually by phone or SMS to book their appointments for Thursday 15th, Friday 16th and Saturday 17th of April.

Please, do NOT contact the practice directly. Thank you.

(Update 13.04.2021)

Kennington Health Centre Vaccination Site (Update: 28/03/2021)

NEW CLINICS week commencing 29th March: We will be holding new clinics for 2nd doses (patients that had their 1st dose back in January) and 1st doses (only for remaining patients groups 1-9) during Wednesday 31st, Thursday the 1st and Friday the 2nd of April. As usual, patients will be contacted by the practice individually either by phone or text message. Please, do NOT contact the practice directly.

~BMC~

Covid Vaccine 2^nd Dose Clinics  (Update: 19.3.21)

Our  first three Clinics will be held on Friday 26^th  March, Saturday 27th March and Sunday 28th March at the Kennington Vaccination Site.

The 2nd dose vaccinations will mirror the order of vaccinations groups of the 1st dose back in January.

 APPOINTMENT BOOKING: We will contact you during week commencing 22nd March to arrange your 2nd vaccination.  Please do NOT contact the practice.

Thank you~Botley Medical Centre~ 

Vaccination Clinics at Kennington Health Centre ( update 13/03/2021)

Our new vaccination Clinics for next week will be on :

               Tuesday 16th, Wednesday 17th, Thursday 18th and Friday 19th.

These clinics will deliver  1st doses of the vaccines stil. 

The practice will contact each patient either by phone or text message. If you are contacted by message, you will have the opportunity to book your appointment directly through the link provided. 

2nd DOSES: Patients to be contacted by the practice during week commencing 22nd of March.

       Botley Medical Centre

Covid 19: Patients and Public attending the practice

If you need to attend the surgery for an appointment, make sure to follow any instructions given to you by staff at the practice.

You should continue to take precautionary measures against coronavirus whilst in the practice, as you would in any public setting.

This includes:

 -Using hand sanitiser and frequently washing your hands.

-Avoiding touching your face with unwashed hands.

-Maintaining social distancing (making sure that wherever possible, there are at least two metres between you and another person).

-Wearing a face covering always unless you have an exemption card.

-If you need to use the toilet facilities at the practice, please ask for the key in Reception as our facilities are now locked due to Infection Control Guidelines.

 Thank you!

Next Covid Vaccination clinics for the 1st vaccination doses (Update 08/03/2021)

at Kennington Health Centre

on  Wednesday 10th,Thursday 11th and Friday 12tth of March. Please, do NOT contact the practice to make an appointment. All our patients are contacted by the practice individually by phone or text, for whom we have a mobile number. The text message will have a link to book your appointment via "AccuBook" directly.

COVID VACCINE 2nd DOSES :  Subject to vaccine supply we expect to start the 2nd dose vaccination within the week commencing 22nd March. Start date :TBC

The 2nd dose vaccinations will mirror the order of vaccinations groups of the 1st dose, but 11-12 weeks later. Patients will be contacted to have their 2n dose done.

Please, be patient# Thank you# BMC#

VACCINATION CLINICS DATES COMMING SOON

NHS England has announced that we will be receiving shortly new vaccine deliveries. The patients entitled to have their vaccine next will be contacted by the practice as usual. Please, do NOT contact the practice to make an appointment.

If you have already received a letter to book your appointment at the Oxford Vaccination Centre at The Kassam Satdium.

You can book an appointment on this link www.nhs.uk/covid-vaccination

COVID CLINIC UPDATE: 22-02-2021

NEXT Covid Vaccination clinics FOR PATIENTS IN GROUP 6  and for the 1st vaccination doses will be running at the designated site : Kennington Health Centre on Thursday 25th, Friday 26th and Saturday the 27th of February. Please, do NOT contact the practice to make an appointment. All our patients are contacted by the practice individually.

#BMC# Stay safe#

COVID 19- VACCINE :   PATIENTS IN GROUP 5 ( AGE 65-69 ) 

Patients aged over 65 are now being invited for a COVID-19 vaccination. If you are aged 65-69 yrs old, you may receive a letter from the NHS  regarding your booking for the Covid -19 Vaccine. This age group is to be booked at the Oxford Vaccination Centre held at the Kassam Stadium and not at the GP practice. Please, do NOT contact the practice for your appointment regarding the Covid jab.

You can book for your vaccination at the Kassam Stadium on this link www.nhs.uk/covid-vaccination

~Thank you~

Covid Vaccination Clinics Update ( 16-02-2021)

Dear Patients,

Our NEXT Covid Vaccination clinics for 1st vaccination doses will be run at the designated site : Kennington Health Centre on Friday the 19th and Saturday the 20th of February. Please, do NOT contact the practice to make an appointment. All our patients are contacted by the practice individually.

Housebound patients : All our Housebound patients are vaccinated at home by our clinical staff. Due to the vaccine mobility protocol, we are grouping the patients by address. We will be running another Housebound vaccination clinic this Thursday the 18th of February. Please, be aware that you will be contacted by the practice before the visit to confirm the date.

The practice is following the NHS national and regional guidelines for the Vaccination Programme. Information about 2nd doses will be shared with our patients as soon as we are informed by the NHS.

Thank you all for your patience and understanding

#Botley Medical Centre#Stay safe#

Invitations for COVID-19 vaccinations

 Across the country COVID-19 vaccinations are being offered to everyone over the age of 70 and those who are clinically extremely vulnerable. So far, most patients vaccinated from this practice have received their vaccination at Kennington Health Centre vaccination site.

To speed up vaccinations being given, mass vaccination sites and some pharmacies are also offering the jab; these are being managed nationally. You do not need to wait for a letter from the NHS.

 If you are aged over 70 or are clinically extremely vulnerable, you can book an appointment by visiting this website: www.nhs.uk/covid-vaccination or by phoning 119. You will need your NHS number and date of birth which will be used to confirm you are eligible for the vaccination now.

 You can find your NHS number on any correspondence for hospital appointments.

Those that are considered extremely clinically vulnerable are those patients that were told to shield during the height of the pandemic because their medical condition made them more vulnerable to infection. If you choose to book a vaccination at one of the vaccination centres that are open every day, you may get your vaccination sooner but you may need to travel further. If you prefer, you can wait to be contacted by us and have your vaccination at Kennington Health Centre

We are making really good progress but are not running vaccination clinics every day. We do expect all patients over 70 to have had their vaccination by mid February.

 Whichever option you choose, it is important to be aware that you will need to have your second dose at the same place where you had your first dose and this cannot be changed.

*Botley Medical Centre*

COVID CLINIC UPDATE: 09-02-2021

Dear Patients

First of all, a huge Thank You to the many patients who have taken the time to write to us or sent messages and emails to say how pleased they have been with our Covid Clinics. We are extremely grateful for this as it has been a lot of hard work, but of course a tremendously important process. All the Staff and indeed the PPG Volunteers we have taken on, have enjoyed the experience of doing the job and being so warmly thanked for doing so.

We really appreciate the feedback and will endeavour to maintain the standard that we have seemingly achieved.

Next Clinic: We have Clinics this week (13^th Feb). We are already reaching our ‘Cohort Age Limit’ as determined by NHSE/Government, having vaccinated just about 100% of all we can currently do. This achievement is down to you, our patients, as much as us.

Again, Thank you, from the Partners, Staff and Volunteers involved in the Vaccination process.

(01.01.2021)

We are pleased to announce that Botley Medical Centre will be delivering the Covid 19- Vaccinations during  this coming weekend ( 9th of Jan. to 11th of Jan.).  There is a clear process of patient groups who we must vaccinate in order at the moment. 

Every patient will be contacted individually by our staff in the next coming days in order to book an appointment for their 1st dose of the vaccine. The Vaccination programme will be delivered at the Kennington Health Centre for all our registered population.

Please do NOT contact the surgery to seek advice if possible as all our patients will be contacted by the surgery.

Thank you for your support and understanding.

Branch Surgery: KENNINGTON HEALTH CENTRE

Monday 12th of October

The branch surgery at Kennington Health Centre to be resuming routine NHS services from the 12th of October. 

We will continue running a "book on the day" appointment system for GP contact and in common with all the GP Practices in Oxfordshire and across the county, most of our GP appointments are now being carried out over the phone, video links or on line. Only, those  people for whom a face-to-face  appointments is clinically appropriate will be seen in person.

These new ways of working mean there is less risk of becoming infected or spreading Covid-19

The Saturday Flu clinics for the Kennington and its surrounding area's population will be still carried out at the Kennington Village Hall until the end of October.

#BotleyMedicalCentre#goodnews#Thank you all#

Children & School Advise - Covid 19

*Appointment system*

This Practice is running a "book on the day" appointment system. GP Appointments are released on a day to day basis. If you need to be contacted by the Doctor, please, phone the surgery on 01865 248719/01865 730911. The GP will call you back to perform a telephone or video consultation. If you need to be seen face to face, they will advise you on the system already in place for these visits.

For emergencies/urgent care there is a Doctor and a Paramedic on site that will contact you for assessment.

Nurses, Health Care Assistants, Physician Associate, Clinical Pharmacist, Social Prescriber's appointments,etc.. can be booked in advance.

# Be Covid-19 smart#

#Wear a mask#Keep social distancing#wash your hands#

PATIENTS ON "SHIELDING" LIST

If you do not have anyone who can support you during these Pandemic , NHS Volunteer Responders are there for you. They can help with picking up shopping, prescriptions, or any other essentials you need. They’re also on hand if you’d like a friendly chat or just want someone to talk to. Call 0808 196 3646 (8am to 8pm) to arrange volunteer support. Further details about the programme, and the support available can be found by visiting online:

www.nhsvolunteerresponders.org.uk

KENNINGTON HEALTH CENTRE "UPDATE"

From Monday the 30th of March, our branch surgery at Kennington  will be one of the Coronavirus clinics in Oxford. This clinic will provide patient care during the Coronavirus crisis for people with suspected Covid-19 infection.

PLEASE DO NOT VISIT THE GP SURGERY IN PERSON. If you need health advice for suspected coronavirus, contact NHS 111 online or by phone. You can also contact your GP practice ( main site: Botley Medical Centre) through the online consultation service or by telephone if you are concerned about coronavirus or any other health condition. You will be offered a telephone appointment with a doctor if necessary. The doctor will decide if you also need to be seen face to face.

For prescriptions and other admin queries, please notice the you can request them on line, by phone or through the On Line consultation link in our website.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow public health advice to stay at home and keep your distance from other people whenever possible.

#Stay Home# NHS

Welcome to Botley Medical Centre

(Branch Surgery: Kennington Health Centre, Kennington Road, Oxford. OX1 5PY )

Botley Medical Centre serves the West Oxford area, from the railway station, through Botley to Farmoor (to the Toll Bridge at Eynsham), Cumnor, Appleton, Wootton Village and Boars Hill, Kennington, Radley and the surrounding areas . We also provide medical services to Oxford Brookes University Harcourt Hill campus.

We are a practice of General Practitioners, contracted to provide services in conjunction with NHS Oxfordshire Clinical Commissioning Group. Our team includes a practice manager, Advanced Nurse Prescriber, Clinical Pharmacists, practice nurses, District Nurses, Health Visitors, a Midwife, a Counsellor, Health Care Assistants and patient services staff.

We aim to provide and improve the best care for our patients. We want to attain the highest standard of clinical practice and to maintain a support working environment for our staff.  

We have recently formed a Primary Care Network called White Horse and Botley Primary Care Network, we are working together with White Horse Medical Centre in Faringdon to improve the access to care for our patients.

Did you know that you can now have access to your medical records? Please, go to further information, Downloads, where you can find the form to request so.