Noticeboard

UPDATE: 09.01.2022  : LIST  OPEN

Our patients list is now open and we are accepting new patients. If you would like to register with a GP, please download the registration from the website or pop into the surgery to collect the appropriate paperwork.

COVID BOOSTERS

After the recent message from the PM, Mr Johnson regarding the Covid Booster Campaign, the majority of our patients will have now received a text message from our PCN partner, White Horse Medical Centre regarding the appointment booking system to receive the booster.

Appointment Booking

  • AccuBook - All our eligible patients, for whom we have a mobile phone number, have now been texted. The text message has a link to book your appointment via ‘accuBook,’ a simple three step process.
  • National Booking Service - Appointment booking via the National Booking Service only needs to be done via the nhs webpage (www.nhs.uk). You ideally need your NHS number to book, select your preferred site and book your appointment. If you have no online capability, please call 119.
  • If you have any query regarding your Covid vaccine/ booster , please call their dedicated line  on 01367 245493 ( Open 09:00-13:00) and they will be able to help you booking.

**Knowing your NHS Number**

If you would like to know your NHS Number , please click on the link and follow the instructions : https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

**LIVI letters: Some of our patients have received a letter from the surgery with a typo on it. We would like to offer our apologies for the error. One of the telephone numbers is incorrect. Correct telephone numbers are:
01865 248719/730911

UPDATE: 09.06.2021  : LIST CLOSED

Our patients list is temporarily closed. We are not accepting new patients at the moment. If you would like to register with a GP, please find a different GP surgery close to the area.

We apologise for any incovenience caused.

Botley Medical Centre

We  are currently in the process of recruiting new Salaried GPs to the practice and once in post, those doctors will take over the care of Dr Clough’s patients. In the interim, all the GP Partners will  share the care of  those patients. The change of usual doctor will be processed over the coming weeks and the patients will be informed of their new GP by letter.

In the meantime , if you need to see a doctor, please contact the practice and you will be allocated to one of the doctors working on the day.

Botley Medical Centre

04/05/2021-07/05/2021

Dear patients,

Due to staff sickness and increase in number of phone calls received during the last weeks we are experiencing delays in responding to phone calls as quick as needed. We apologise in advance for any inconvinience caused. The practice is trying to cover absences with new and temporary staff in the meantime. We would really appreciate your understanding regarding this matter.

Thank you~Botley Medical Centre~

28/03/2021 Update on Telephone system: During last week the practice experienced technical issues with the Network system used for the telephone lines. They were addressed with the e

o be able to go ngineers and solved by the end of the week. We do apologise for the inconvenience caused.

We would kindly ask the patients due a 2nd vaccine dose to NOT telephone the practice as they will be contacted individually by our Reception Team. These calls increase enormously the waiting times for other patients that need urgent care.

Please, use the online system to request prescription or consultations for minor or routine issues.

Thank you all~Botley Medical Centre~

23/03/2021 URGENT

Due to technical problems with the Network we are experiencing different issues with the telephone lines this morning.

We are sorry for the incovinience. We are expecting the engineeers to solve the issue asap.

Thank you for your understanding.

Botley Medical Centre

hands

Appointments system ( from Monday the 12th of October)

*GP Appointments: To improve availability for GP appointments the surgery is running a "book on the day" system where patients can be booked with any of the available doctors on the day. Most of the GP appointments are now being carried out over the phone, video or on line consultations. After the doctor's assessment and when clinically appropriate the patient will be seen in person.

*Other clinicians: Physician Associates, Paramedic, Advanced Practitioners, Nurses, Pharmacists, Midwifes, Social Prescriber and Health Care Assistants' appointments can be booked in advance. Some of them will continue to be over the phone consultations in first instance.

Nurses and Healthcare Assistans' treatment will be carried out in person following the Covid-19 safety procedures already in place.

If you would like to make an appointment on the day, please phone the surgery between 08:00 and 14:00. Tel: 01865248719 / 01865 730911.

 

You can now book your appointment for this year's flu jab. If you are entitled to a free jab,  please, phone the surgery after 11:00 a.m. to book your slot.

Flu clinics will be delivered on Saturdays at Botley Medical Centre and the Kennington Village Hall.

( starting the 19th of September)

You can also request your vaccination 'ad hoc' if you need to attend the surgery at a clinician's request. Other clinics to be delivered during the week by nurses and Hcas.

*Children: news to follow shortly.

#Don't take the risk this season#

NEWS !!

The services in Botley Medical Centre's branch surgery in Kennington to be reinstated in October.

The surgery will undergo a deep clean according to all COVID safety procedures before staff are allowed back in to work and patients allowed in for face to face assessment when needed.

The exact date of the re-opening of our branch will be shortly announced to the patients and general public.

Botley Medical Centre would like to thank all the patients and all the staff for their support and co-operation during theses difficult times.

BMC

use the right service

Patient Care during Coronavirus 

As part of the NHS’s efforts to protect you and healthcare workers at this difficult time, Oxfordshire GP practices have changed the way they work in your area.

Kennington Health Centre premises are now a COVID-19 clinic, supporting patients with suspected or confirmed Coronavirus ONLY. Please be assured we are taking every precaution to protect the wider public and staff from the risk of infection. PLEASE DO NOT VISIT THE CLINIC IN PERSON unless you are advised to do so by NHS 111 or a clinician, where appropriate measures will be taken to protect both you and the staff.

If you need advice for any COVID symptoms, please continue to contact 111 online or on the telephone if you don’t have internet access. For any other health condition or symptom you should contact your practice as usual, unless it is outside of normal working hours, then please contact 111, which will direct you to the appropriate out of hours services. If you need to be seen face-to-face by a doctor or nurse, safe arrangements for this appointment will be made at another location.

The most important thing you can do to stay safe, protect your family and protect your NHS doctors and nurses is to follow Public Health advice to stay at home and keep your distance from other people.

Thank you for your understanding and continued support.

OCCG- Botley Medical Centre

 

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 Book Your Flu Vaccination Today

Updated 12.01.2022

We would like to encourage all patients to contact the Practice by telephone or book online through patient access to have a flu jab if not already done. This applies to all entitled patients over 18.

* Children: Schools to do children except pre-school children 2 and 3 years that can be booked to have their flu jab done at the practice.

" ON LINE CONSULTATION SYSTEM" BOTLEY MEDICAL CENTRE

Contact your doctor now to get advice on your problem

on line consult

1. Complete a simple form about your problem or request. To complete the form, please click on the link and follow the instructions:

http://bit.ly/30E8oKu

2. Your GPs decide on the best treatment for you.

3. The practice calls you or emails you with advice, a prescription or an appointment.

livi

The practice now offers a video GP service- Livi -to all our patients

See a GP by video with LIVI.

From the 1st of September patients of Botley Medical Centre can see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day- even on the weekday evenings and weekends. You can download the Livi app to your mobile phone or tablet from the App Store o Google Play. Or visit www.livi.co.uk for more information.

Livi GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here: www.livi.co.uk

When should you use LIVI?
If you:

  • Can’t contact or make it into the surgery, for example: due to time, work, or accessibility issues
  • Are anxious and want to speak to a GP quickly
  • Busy parents who have children aged 2-16 years old
  • Are unable to get an appointment soon enough at the surgery
  • Prefer to see a GP by video rather than face-to-face

 

For all non-medical questions, speak to LIVI Support on 0330 808 2074 or email: support@livi.co.uk.

Contacting Botley Medical Centre 

If you are having difficulty getting through on the phone to Botley Medical Centre or the branch at Kennington  you can book an appointment online to see a GP face to face. You will need to request access on line at the practice and once it is set up you will need to download the PatientAccess app on to your smartphone, tablet or home computer. You will need to follow a number of steps, including providing information to identify yourself, but when your account is set up you will be able to login safely and securely. This service can only be used  for ‘on the day’ appointments after 8am and will only offer you a slot if there is availability for that day. 

If you need advice from medical staff at the practice, but not necessarily an appointment, please try the online consultation service. When you have submitted the form you will be contacted by the practice with advice or a prescription. This may be enough to answer your concerns, or you may be asked to make a telephone or face-to-face appointment. Please note you cannot book an appointment directly through this service.

By making use of these online services, you could get a quicker response and help free the phonelines for patients without internet access. Thanks for your support. 

You can also download the NHS app to access a range of health services on your smartphone, tablet or home computer.

Who can have the Flu jab ??

- all those 65 years over (and those who will become 65 before March 2022)

- those aged 6 months to under 64 years in clinical risk groups.

- all children aged 2 to 15 (but not 16 years or older) on 31 August 2021 **Schools to do children except pre-school children 2 and 3 years.

- all those 50 to 64 years over not in clinical risk groups

- pregnant women

- carers

- close contacts of immunocompromised individuals

- those in long-stay residential care homes

If you fall into one of the eligible categories above, you can book your appointment by calling the practice and speaking to one of our patient services team or pop in to the surgery to book your appointment.

# Botley Medical Centre# Flu Campaign 2021-22#

CQC Interim Inspection Report

 A new interim CQC inspection was performed at Botley Medical Centre at the end of August and the new CQC's report shows that the practice has made a good step in the right direction.

Botley Medical Centre would like to thank the patients, the PPG and the staff for their support during this difficult times.

• Improvements had been made to the monitoring of patients on high risk medications.
• The management of correspondence and clinical tasks was appropriate from the evidence we gathered.
• The monitoring of staff training had improved.
• There was a process for staff to receive role specific inductions.
The interim CQC report for Botley Medical Centre has now been published: https://api.cqc.org.uk/public/v1/reports/dcb1aa1c-aec9-4020-87a4-db40532bf92d?20210914070042

BOOKING APPOINTMENTS "ON LINE"

From the 1st of June 2021 our patients will be able to book on line " face to face appointments with the doctors " using Patient Access or the NHS App facility.

This is a "book on the day" system and the appointments will be released by 8 a.m. for the day.

Patient Access - GP appointments & prescriptions online

NHS App - NHS (www.nhs.uk)

~BMC~

Welcome to Botley Medical Centre

(Branch Surgery: Kennington Health Centre, Kennington Road, Oxford. OX1 5PY )

Front of Botley Medical Centre

Botley Medical Centre serves the West Oxford area, from the railway station, through Botley to Farmoor (to the Toll Bridge at Eynsham), Cumnor, Appleton, Wootton Village and Boars Hill, Kennington, Radley and the surrounding areas . We also provide medical services to Oxford Brookes University Harcourt Hill campus.

We are a practice of General Practitioners, contracted to provide services in conjunction with NHS Oxfordshire Clinical Commissioning Group. Our team includes a practice manager, Advanced Nurse Prescriber, Clinical Pharmacists, practice nurses, District Nurses, Health Visitors, a Midwife, a Counsellor, Health Care Assistants and patient services staff.

We aim to provide and improve the best care for our patients. We want to attain the highest standard of clinical practice and to maintain a support working environment for our staff.  

We have recently formed a Primary Care Network called White Horse and Botley Primary Care Network, we are working together with White Horse Medical Centre in Faringdon to improve the access to care for our patients.

Did you know that you can now have access to your medical records? Please, go to further information, Downloads, where you can find the form to request so.

 

 

(Site updated 15/01/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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