This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Building Work at Botley Medical Centre

Building work will commence on Monday the 8th July at Botley Medical Centre. We apologise for any inconvenience that this may cause advance. We are working towards making the Practice lovely and new for our patients!

FRIDAY DROP IN CLINICS

After trialling and auditing our appointment system, we have found that the number of appointments used during the drop in clinic are actually less than the ones that are offered during a normal clinic. Therefore the Practice have decided to stop this service.

We will be now offering our normal clinics on a Friday which can either be pre booked in advance or booked on the day, to allow more patients to be seen by the Doctors.

Thank you for your understanding.

 


  This week Dr Maddy Podichetty has left Botley Medical Centre.

We all wish her the best of luck with her new commitments!

If you were one of her patients you will have been now transferred to a different doctor's list. It can take a bit of time to get used to a new doctor but if you feel you would like to change , please, do not hesitate to let us know in writing and we will do our best to accommodate you with a different doctor.

(04.05.2019)


 

Complaints/Comments

We take all your comments and complaints very seriously. If you have any concerns about any aspect of our service please let us know. Speak to whomever you feel most comfortable with – a GP, the practice manager or our reception staff.

We have a practice complaints procedure as part of the NHS system for dealing with complaints. Please ask at reception if you would like a copy.  If you wish to make a complaint, please do so in writing to the address below:

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Here is a link to our complaints procedure.

Easy To Read Tips on Making a Complaint.

 

Caroline Jones

Practice Manager
Botley Medical Centre
Elms Road
Botley
OXFORD
OX2 9JS



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website