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Noticeboard

FLU CLINICS

The Flu season is already here!. Please, book your appointment for the next Flu clinics held at the surgery:

Botley Medical Centre : Saturday 28th September. Patients "over 65" yrs old.

Kennington Health Centre: Saturday 5th of October. Patients "over 65" yrs old

Botley Medical Centre: Saturday 12th of October. "Under 65 at risk"

Kennington Health Centre: Saturday 19th of October."Under 65 at risk"

If you already have an appointment with any of the Doctors, Nurses or Health Care Assistants for any other issue, please ask them for your flu jab during the appointment.

"Vaccination is the most effective way to prevent infection and severe outcomes caused by influenza viruses" World Health Organization 2019. 

Building Work at Botley Medical Centre

Building work commenced on Monday the 8th July at Botley Medical Centre. We apologise for any inconvenience that this may cause advance. We are working towards making the Practice lovely and new for our patients!

 

Complaints/Comments

We take all your comments and complaints very seriously. If you have any concerns about any aspect of our service please let us know. Speak to whomever you feel most comfortable with – a GP, the practice manager or our reception staff.

We have a practice complaints procedure as part of the NHS system for dealing with complaints. Please ask at reception if you would like a copy.  If you wish to make a complaint, please do so in writing to the address below:

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Here is a link to our complaints procedure.

Easy To Read Tips on Making a Complaint.

 

Caroline Jones

Practice Manager
Botley Medical Centre
Elms Road
Botley
OXFORD
OX2 9JS



 
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